Being a Volunteer

Are you a parent or grandparent or do you have parenting experience?

Would you like to make a difference to the lives of young families living in Lambeth?

Can you spare a couple of hours each week to work with families?

We are currently offering remote support to families via telephone, Zoom and socially-distanced visits. 

To apply for the next remote support training course, please email your completed application and diversity monitoring form to

Download an application pack here:

As a volunteer what kind of support would I be offering?

The main support offered by volunteers is befriending families by visiting them in their homes on a weekly basis. Due to Covid-19 we are currently only offering remote support. Volunteers will usually have parenting experience and give free emotional and practical help to any parent, with at least one child under five. Home-Start volunteers represent a lifeline for many families who are finding it hard to cope. This could be for a variety of reasons such as post-natal illness, multiple births or disability of a child or parent.

Will I be the right sort of person to support a family?

Home-Start volunteers are all ages and from all walks of life. We don’t ask for qualifications, just a commitment to the family you would be visiting, listening skills, understanding and discretion. You will be a parent yourself or have parenting experience. And have two to three hours to spare each week.

What would visiting a family involve?

You could spend time with a young parent, helping to build their confidence as they adapt to life with a small baby, or provide a listening ear to a mother who is suffering from postnatal illness.

What will I gain from being a Home-Start volunteer?

  • You will be helping a family to cope with the pressures they are facing and make a real difference to the lives of parents and their children.
  • You will receive support and training to prepare you for all aspects of your role with Home-Start.
  • You will make new friends and have lots of fun.
  • You will develop new skills and have some good experience to add to your CV.
  • Out of pocket expenses will be paid.

What does the training involve?

It is very important to us that all volunteers receive adequate training before starting to work with families. 

We have developed a new course for volunteers offering remote support. This will be delivered over Zoom through two, three-hour sessions 

The course will develop your skills, prepare you for things you may encounter as a Home-Start volunteer and help you to get to know the Home-Start staff team. 

Are there any other volunteering opportunities?

Yes! We are also looking for volunteers to assist with our Family Support Groups which run each week in Children’s Centres. There may also be vacancies for volunteers to join our Board of Trustees, get involved in fundraising activities or help with administrative work in our office.

What support will I get as a volunteer?

Once a volunteer is matched with a family, you are not left on your own. Staff will keep in close contact  with regular one-to-one and group support sessions, so that if there are any difficulties or problems, they are picked up straight away. We also run volunteer socials and on-going training opportunities.

“I am really enjoying visiting my family and feel that they are benefiting from the practical and emotional support given. The training and preparation given at Home Start really prepares you for dealing with the issues encountered with the family."

Home-Start Lambeth